Terms & Conditions
You must be as fully informed as possible about counselling and the counselling process before commencing therapy with me. For this reason, please read the following carefully and do not hesitate to ask any questions.
Informed Consent Agreement for Counselling Services:
Some Important Facts About Counselling.
Professional counselling is a safe and confidential collaboration between qualified counsellors and clients to promote mental health and well-being, enhance self-understanding, and resolve concerns. Clients are active participants at every stage of the counselling process. (PACFA Scope of Practice for Registered Counsellors 2018, p.2). People seek counselling for a wide variety of reasons. I look forward to exploring your reasons for making your appointment with me and to navigating the counselling journey together. We are all unique human beings with our own history, perceptions, and expectations, and as a result, the outcomes of counselling can vary widely. This means that as your counsellor, I cannot promise any particular outcome from the counselling process, but I can assure you that I am committed to best practice with you in resolving your concerns. It’s the very nature of counselling that these processes may deal with issues and aspects of your life that might spark or be a catalyst for triggering a wide range of feelings and reactions. It is important, therefore to keep me informed of any such experiences should they arise, in order to ensure my support. To help you get the best out of the counselling process, the following guidelines are useful:
aim to attend every scheduled session
be prepared to share your thoughts and feelings openly with me
complete any out-of-session tasks we agree to
when unsure, ask for clarification about any of the counselling activities being undertaken, and discuss any doubts or concerns you have with me.
My professional background and counselling approach
Having completed a master’s degree in counselling, I hold national registration as a Registered Clinical Counsellor with the Australian Counselling Association (ACA). Being an ACA member, I am subject to a wide range of professional and ethical requirements, and practice within the framework of the ACA Code of Ethics and my State Government’s Code of Conduct for unregistered health professionals.
I consider that the relationship established between the client and me is central to the counselling process. I seek to provide an atmosphere that is respectful and non-judgmental in which each person can feel that their experience is understood and valued. I utilise an integrated and trauma-informed approach to my counselling and draw on a range of theories to understand how to facilitate processes of change and growth, including theories that address human development, personality and character, patterns of attachment, and contemporary psychodynamic theory.
Some practicalities
Hours of practice
My consulting hours differ as I work during business hours. The counselling appointment hours can be negotiated on the basis of both mine and the client’s availability.
Session frequency
A typical counselling session is 60 minutes in length. Whilst the frequency of sessions depends on the client and the nature of the concern, I do recommend an initial commitment to five appointments, preferably on a weekly or fortnightly basis.
Scheduled sessions
Sessions are offered in person or via telehealth. Sessions via phone or video conferencing are provided on the basis that we both:
ensure that we have a confidential and uninterrupted space; this may or may not involve using a headset,
will not record sessions, and
as far as we are able, will aim to have reliable connectivity.
Please advise me not less than 24 hours in advance if you cannot attend an appointment. Failure to do so will incur a 50% charge.
Fees
The hourly charge for counselling sessions is $150 and is payable at the time of the appointment via cash or credit card. Please discuss with me if you require an alternative payment option.
In an emergency
As I do not provide a crisis service, if there is an emergency, please contact:
Emergency services on 000
your doctor, or the emergency section of your local hospital
Lifeline on 13 11 14, or the Access Mental Health Service on 1800 629 354.
Privacy Australian Government
Privacy Legislation applies to personal information collected about an individual that could be used to identify them directly or indirectly. Please find attached my privacy policy, which forms part of this agreement.
Confidentiality
Your right to privacy encompasses confidentiality. Information discussed during our sessions is confidential and may not be shared with anyone without your written permission, except when I am legally obliged:
to report a serious and imminent threat to the life, health or property of yourself or another
to report any abuse or neglect experienced by a young person under the age of 18 years, and/or
to release client records when required by court order.
Confidential written records are maintained to reflect the issues and goals identified in counselling sessions and are kept securely for seven years.
My supervision
I have an ethical responsibility to reflect on my counselling practice. As part of this professional reflection, I may discuss my work with you and my clinical supervisor. In such situations, the content presented is de-identified.
Client Agreement
By scheduling and attending appointments, you confirm that you have reviewed this Informed Consent document and agree to the policies, procedures, and conditions described above. If you have any questions about these terms, you are encouraged to discuss them before or during your session.